Privacy policy

Who handles your data

Controller

La Fabrica VN Group, S.L. (La Fàbrica BN)

Tax ID (NIF)

B88737978

Address

Carrer de Galceran de Pinós, 88, local 11, 43480 Vila-seca (Tarragona)

Email

lafabricabnvilaseca@gmail.com

Data protection officer

We don't have one; it isn't required for our activity.

Why we use it

• To answer what you ask us through the form, by phone or on WhatsApp, and to prepare your orders. Legal basis: steps before a contract and performing it (GDPR art. 6.1 b).
• To invoice and meet our tax duties for orders. Legal basis: legal obligation (GDPR art. 6.1 c).
• If you tell us about an allergy or intolerance, we use it only to prepare that order, with your explicit consent (GDPR art. 9.2 a), and delete it afterwards.

Which data

What you give us: name, phone, email if you add one, the date and what you need. We ask for nothing else and we don't profile you or make automated decisions.

How long we keep it

• Messages that don't lead to an order: up to 12 months.
• Orders and invoices: 6 years (Spanish Commercial Code, art. 30).
• WhatsApp chats: deleted regularly, after 12 months at the latest.
• Allergy details: until the order is collected.

Who can see it

• Netlify, Inc., which hosts the website and receives the form messages. It is in the US and certified under the EU-US Data Privacy Framework, with standard contractual clauses as an extra safeguard.
• WhatsApp (Meta). If you message us on WhatsApp, the platform also processes your data under its own terms, possibly with transfers to the US.
• Our accountant, for invoicing, and public authorities when the law requires it.

Your rights

You can ask to access, correct or delete your data, object to or restrict its use, or take it elsewhere. Write to lafabricabnvilaseca@gmail.com or to Carrer de Galceran de Pinós, 88, local 11, 43480 Vila-seca (Tarragona).

If you think we handle it badly, you can complain to the Spanish Data Protection Agency (www.aepd.es, C/ Jorge Juan 6, 28001 Madrid).

Do you have to give us your data?

No, but without a name and a phone number we can't reply or prepare your order.